Here at Sunlight, we're always looking for ways to simplify your life. You may need some help making a new request or want to know the status of a request you already placed. Perhaps you want to tell us how much you enjoy using Sunlight or have ideas on how we can improve. Maybe you're feeling lonely and simply want somebody to talk to. No matter what, we're here for you!
Through our live chat, the Sunlight team is one click away. Just click on the green message bubble icon located at the bottom right corner of our page. A modal will appear for you to search for an article on our Help Centre or to start a new conversation with one of our support representatives.
Once you click on “New Conversation” a menu will display which will allow you to pose your questions or comments to us. You'll soon get a live reply from someone in our team. Quick, simple and interactive! You can also access previous conversations you've had with us by clicking on “See previous”.
Additionally, you can send us an email to firstname.lastname@example.org. Our support team will receive it and you’ll get a response in less than 24h.
What can the support team help me with?
We're here to help you with anything you might need or want. Below are some ideas...
Buying stuff on Sunlight
You can use Sunlight to purchase any kind of book, course or event almost anywhere in the world. If you do not see what you wish to purchase in our database, just click on the "Use your Sunlight" button on our Homepage, or let our team know and we'll gladly add it for you! To learn more about how to place a request, please visit our article “How to create a New Request.”
Giving you personalized recommendations
If you’re interested in learning something or improving a skill but do not know what’s the best way to do that, feel free to ask our support team for some recommendations. We'll ask you a couple questions on what your preferences are, and we'll create a personalized playlist with resources for you.
Giving feedback or reporting any technical difficulties
If you run into any trouble using Sunlight or want to give us some valuable feedback, then please let us know.
And anything else!
So hit us up anytime and ask us anything: We have the answers! Well, unless you want to know what the purpose of life is. We may not have that answer, but we do know our purpose is to help you find your passion and unlock your full potential :D