What is 3D Secure?

3D Secure (3DS) is a technical standard that was created by Visa and MasterCard to further secure card transactions made over the internet. 

Due to European security regulations, our providers, and therefore ourselves, have enrolled on the 3D Secure scheme and we've made the necessary changes on our end to ensure we're compliant. 

What does this mean for Sunlight?

We've made some changes to our request process. We've added an extra step before making your card available so that you can receive the authorization codes when making a purchase. But do not worry, you'll only need to register your number once!

How will this look?

If you do not have your phone number registered on Sunlight:

  • Add your phone number just before placing a request

On step number six of our request process, you'll be asked to register your phone number in order for your card to work correctly. Once you've added your number, you'll not need to worry about it again. 

If you prefer to go for it before placing any order, or have your phone number already registered on Sunlight but you need to update it:

  • Edit your phone number on your profile

You have the option to add and/or change your phone number on your profile settings. Simply follow the steps of our article "Changing your personal details" to skip any extra steps when buying with Sunlight.

What happens to any orders created before this was enabled?

When you open your order to try to use your card, you'll see a small pop-up box where you'll be able to add your number. 

Once again, this will only happen once, provided that you do not have your phone number registered on your Sunlight profile. When you've done it the first time, the option to register the number will not appear again.

Why do we have to do this?

As explained before, we're doing this for compliance reasons. From now on, any provider can send an authentication code before allowing you to complete your purchase. In order to avoid any unnecessary friction with 3DS, we've taken all the steps to make sure you can use our cards successfully.

Have any questions or comments?

Please do not hesitate to contact our support team via our live chat or by emailing us at support@sunlight.is.

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