What is 3D Secure?

3D Secure (3DS) is a technical standard that was created by Visa and MasterCard to further secure card transactions made over the internet. 

Due to European security regulations, our providers, and therefore ourselves, have enrolled on the 3D Secure scheme and we have made the necessary changes on our end to ensure we are compliant. 

What does this mean for Sunlight?

We have made some changes to our request process. We have added an extra step before making your card available so that you can receive the authorization codes when making a purchase. But don't worry, you will only need to register your number once!

How will this look?

If you do not have your phone number registered on Sunlight:

1. Add your phone number just before placing a request

On step number six of our request process, you will be asked to register your phone number in order for your card to work correctly. Once you have added your number, you will not need to worry about it again.

If you prefer to go for it before placing any order, or have already your phone number registered on Sunlight but you need to update it:

2. Edit your phone number on your profile

You also have the option to add and/or change your phone number on your profile settings. Simply follow the steps of our article "Changing your personal details" to skip any extra steps when buying with Sunlight.

What happens to any orders created before this was enabled?

When you open your order to try to use your card, you will see a small pop-up box where you will be able to add your number. 

Once again, this will only happen once, provided that you do not have your phone number registered on your Sunlight profile. When you have done it the first time, the option to register it will not appear again as your number will have already been registered.

Why do we have to do this?

As explained before, we are doing this for compliance reasons. From now on, any provider can send an authentication code before allowing you to complete your purchase. In order to avoid any unnecessary friction, we've taken all the necessary steps to make sure you can use our cards successfully without 3DS being an issue.

Have any questions or comments?

Please don't hesitate to contact us through our Concierge or by emailing us at support@sunlight.is.

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