Using your company wallet is a great way of keeping your team's budgets active while avoiding card transactions that will require annoying admin hours to take care of reconciliation at the end of the month. For this reason, we wanted to make sure that topping up your wallet was as easy and effective as we could possibly make it.
Here's how it works:
Go to your company’s profile and open the Billing section. The first tab (Payment Methods) will have a breakdown of your company wallet: total balance, locked funds and available funds. Below this breakdown you'll see your top-up options and under this, your registered card (if any) or the option to register one (if you have not). From here you have two options:
1. Top up via credit card
To top up via credit card, you just need to click on the option "Top up with a credit card". A box will pop up where you'll be able to add your amount and finish the process. When you're happy with the amount you're adding, click on "Top Up" and that will do it.
Please note that in order to do this, you'd need to have a card registered in the account first. To add a card, scroll down to the “Company card” section and click on “Add card”.
2. Top up via bank transfer
To top up via bank transfer, it’s very similar to the credit card procedure. You need to click on the option "Top up via bank transfer" and add the amount. However, once you're ready you need to click on "Top Up" and this will trigger an email that you’ll receive with our bank details. In the email you’ll be asked to confirm your bank transfer, which you can do once it has been processed.
When you're ready to confirm your transfer, all you need to do is go to the Billing section of your company and go to the "Top Up Invoices" tab. There you'll see the invoices for each top-up and in the case of pending ones, a green button which reads "Confirm" will show. Clicking there will finish the process for you. Please note that it may take up to four working days to see the funds reflected on your company wallet.